Handout given to the Cable Advisory Committee per the DCCA Director's request
Original Document without comments
Block Programming documents
Operating Procedures (.doc)
my comments in blue

'Olelo Community Television

Program Scheduling Overview
Prepared August 5, 2004


Definitions

Block Scheduling (or Programming). The practice of grouping programs with related content together to create a “block.” For example, by grouping all sports programming together, a “sports block” is created. Promotion of blocks helps attract viewers to programs of interest, thereby increasing exposure for programs and producers. (see program block info online at   http://hpam.hi.net/olelo/blockprogramming/   please note that Saturday through Monday noon on channel 52 the content is available to only (controlled) "religion", and note that channel 53 is only available to content based on race for the entire week except for sunday midnight to noon which can be "religious". Blocks were discontinued before because of its inability to facilitate all on an equitable basis. They have just recently, within the past 2 years, decided to revive this content discriminatory policy.)

Filler Air Dates. Air dates given to a program in addition to program's scheduled Premiere and Repeat Air Dates. Filler Air Dates are not guaranteed and are assigned on a space available basis to help “fill out” each channel's programming. (as was hopefully made clear at the CAC meeting, shows longer than 58 minutes and 30 seconds are not given equal treatment regarding Prime Time and repeat. This is not the case for Government programs like City Council, Legislative hearings and Neighborhood boards. Why do programs with government content get scheduled with no problem, and even preempt client programs? Filler dates are given at the whim of the Programming Director, who )is not obligated to supply the air dates to the producer/presenter)

Presenter. An individual who submits a program that was not made using ‘Olelo’s facilities/equipment. The presenter claims responsibility for technical and content compliance. Often, presenters submit programs created off-island or out-of-state. (some "off-island or out-of-state" programs get more air dates than those created on Oahu using 'Olelo facilities & equipment. That is not "equitable")

Premiere Air Date. The first time a new program is shown on the channels.

Producer. An individual who created the program and claims responsibility for technical and content compliance. (Please do not confuse with "Certified Producer", who has taken certification training.)

Repeat Air Date. Air dates scheduled for a program subsequent to the initial Premiere Air Date. (not to be confused with randomly scheduled "filler" air dates)


General Parameters

o    Content is the sole responsibility of the producer or the presenter. ‘Olelo does not prescreen, edit or censor program content
('Olelo's ability to air some content more than others could be construed as editorializing and/or censorship. They do prescreen as witnessed by their refusal to air selected shows without an end slate while others air for years without them.).

o    ‘Olelo provides early and on-going training and guidance to producers and presenters on content and technical guidelines. Producers and presenters are advised (in-person and in writing) that programs with commercial and/or illegal content are prohibited.
(note they do not state "content and technical guidelines" are provided in writing, thus my request for information regarding their handing out Operating Procedures to "presenters". On their website it says: "Copies of the entire Operating Procedures are available at the access facilities. Please sign the acknowledgment form when you pick up a copy for your files." I'd bet that not all presenters are given copies before submitting programs, nor required to sign the "acknowledgment form". There is a line in the playback request forms that says "6. I have read and am thoroughly familiar with the rules and procedures for the use of 'Olelo's transmission services and agree to abide by them.", but it is most likely that many have not read them, they only sign because they know if they don't, 'Olelo will not air their show. )

o    Every program longer than 1-minute is required to have an “end slate” that includes the name and contact information of the program producer or presenter.
('Olelo does not follow this guideline for many of their presented & produced shows. They sometimes say it is for shows 15 minutes or longer.).

o    Programs are kept in playback rotation for a period of six months, unless a producer or presenter specifies an earlier pull date. If the producer or presenter chooses to, they may re-submit their program after its initial first six months of rotation for additional air times.
(note: "they MAY resubmit", not "shall". According to 'Olelo's Operating Procedures, programs are required to be available to 'Olelo for playback "for a 3‑year period, on a non‑exclusive basis, except when negotiated otherwise. ‘Ōlelo will consider written requests for withdrawal of the program and, assuming approval, (on a case by case basis at 'Olelo's sole discretion) the program will not be used for future transmission and distribution." They keep programs of their choice for the 3 years and more, but return their less favored ones to clients in as little as one week after their 4 premiere/repeat air dates, or keep them on the shelf unaired, thus in reality taking them out of scheduling rotation.)

'Olelo Program Scheduling Overview
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o    Because there are so many variables to scheduling a program, 'Olelo’s policies focus on the minimum that each program is aired as a means of defining equity (not the maximum). (this is not equitable by any stretch of the imagination, rather an attempt at rationalizing discriminatory behavior.)

o    The length of a program may affect when and how soon a program is scheduled and how many filler time slots are assigned. Half-hour and one-hour programs are much easier to schedule than programs longer than an hour. (CAC member Sam Aiona suggested there be time slots pre assigned for programs longer than 1 hour [aka 58 mins. 30 secs.], why they haven't, except for Government programming, is quite revealing. Should some TV shows get more air time than others just because it is "easier" for 'Olelo? Should a 1 hour out-of-state show air more than an in-state one hour show because it is easier to schedule? Is that a rule that "ensures equitable access"? Discrimination is easier than equity so that makes it ok?)

o    Producers and programmers indicate on their Playback Request Form the general program subject (arts, sports, entertainment, health, etc.). In the event that a producer or presenter has misidentified the program content (how will they know unless they screen it?) as a means of securing desirable air dates, staff may contact the client to discuss re-identifying the program subject.  (It is well known that some blocks have less programming submitted, so those in the know will check that category. Note it says "staff  MAY contact the client to discuss re-identifying the program subject", not "shall" or "will".  Pigeonholing programs by content types and providing more "general program subject" types for Hawaiian content than other subjects is discriminatory. You must fill in a choice otherwise they will not accept your show.)

o    Producers and presenters indicate whether or not their program contains time-sensitive content, whereby after a specified date the content is less important or is no longer relevant. This end date guides ‘Olelo staff in its scheduling decisions. (It is only a guide, meaning they are free to do whatever they want. What is omitted is that a "time sensitive" show is usually designated as such to get the show on as soon as possible, not so much to identify when to remove it from the scheduling rotation.)

o    Producers are advised to submit programs four weeks in advance to ensure inclusion on the published TV listings. Producers may submit programs sooner, if they choose to or need to because the content is time-sensitive, and are advised that their program will not be included in the published guides. (their Operating Procedures state:

"F.     Scheduling Series Programs

Regularly scheduled series time slots will be allocated at the discretion of ‘Ōlelo staff, providing that ample time remains available within the predetermined blocks of scheduled programming.  A series must be scheduled in sufficient time, usually a minimum of at least three weeks to allow for advanced program listing and for notification of play dates.  To schedule a series, the Presenter must submit a completed Playback Request Form."

o    Programs fall into three different categories: Series Programs, Non-Series Programs (aka "specials") and Short Takes. (and PSAs)

o    Series Programs must adhere to specific program lengths of 28 minutes and 30 seconds and 58 minutes and 30 seconds. Non-Series Programs may be of any length beyond 15 minutes. Short Takes are 15 minutes in length and shorter. (except Government programming)

o    Series
    -    To qualify for a Series timeslot, producers must submit to ‘Olelo a minimum of three completed programs to demonstrate their ability to consistently produce programs (this is a half truth. Some have been given a series without having to provide three shows in advance, again at 'Olelo's sole discretion.)

    -    A Series receives the same weekly time slot for a year. (For example, Tuesday nights at 9:00 PM.)
('Olelo's productions keep the same time slot for years. If someone does not continue their series, 'Olelo will choose another series to fill the slot.)

    -    A weekly Series program receives a premiere timeslot (for each segment), and up to two filler time slots per week. (except for 'Olelo's productions. "Counterpoint" has received more than two filler time slots per week)

o    Non-Series

-    Non-Series programs receive a premiere air date and three scheduled repeat air dates. (they can give more than that and they do on a "case by case basis" [aka discriminatory basis])
-    A Non-Series may receive additional filler time slots (which are not scheduled) as channel space allows. (at 'Olelo's sole discretion, with no oversight)


‘Olelo Program Scheduling Overview
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o    Short Takes
-    Short Takes include short-format programs, public service announcements and promotional spots (15 minutes in length or less).
-    Short Takes are scheduled once and then used as filler as channel space allows.
(all at 'Olelo's sole discretion)


Questions About Content

o    Positive Feedback
-    Olelo offers to provide the viewer/caller with the producer’s or presenter’s contact information. (aka "Public Disclosure Information")
-    Olelo staff advises the viewer/caller of future air dates, if applicable. (if you ask how many times the show has aired they tell you "it is none of your business")

o    Negative Feedback
-    When viewers disagree with the content, ‘Olelo staff offers to provide the viewer/caller with the producer’s or presenter’s contact information to communicate directly.
-    Staff explains to the viewer ‘Olelo’s role facilitating the production and airing of a program, and that individual producer and presenter is responsible for program content. ( As you have seen in writing, 'Olelo will not provide me with the contact information for American Forces News (AFN) report (aka (Pentagon channel), nor have I seen them put a required end slate on the show for years. Same goes for Hawai'i DOT's ")

o    Technical Issues
-    If a call is received regarding technical quality of a program, staff investigates the source of the problem. When the problem stems from ‘Olelo or Oceanic transmission, attempts are made to correct the problem. When the problem stems from the program tape, staff works with the producer to fix the problem. (the same problems have existed for years. 'Olelo usually blames Oceanic and Oceanic blames 'Olelo)

o    Prohibited Content
-    Complaints about prohibited content, including slander and libel, copyright, or illegal content are investigated by staff to determine the validity of the complaint. If the complaint is valid, staff works with the producer and presenter to correct the program and/or to remove the program from future airing. In complex situations, the legal determination on program content is left to a court of law. (they have pulled shows in the past before contacting the producer/presenter)
-    Complaints about commercialism, which are most often reported by ‘Olelo clients, are investigated by staff and content violations are handled between staff and the program producer or presenter. If the complaint is valid, staff works with the producer and presenter to correct the program and/or to remove it from future airing. (this is not done openly, so some producers get suspended while others continue the practice while 'Olelo continues to only slap them on the wrist.)
-    Consequences for content violations vary, and may include suspension from using ‘Olelo’s facilities. (there's that word "may" again, which means "on a case by case basis", which also means not on a "first-come, nondiscriminatory basis" as required by state law.)



Olelo Program Scheduling Overview
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