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`Olelo
Client Privacy and Independence
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My
comments in red
UIPA is designed to make government records accessible to the public. However, Olelo is a private non-profit corporation, not a state “agency” subject to UIPA. Further, in our opinion, OIP has no jurisdiction over a privately run, non-profit organization such as Olelo. Despite Olelo's strong disagreement with the OIP's opinion, we
have voluntarily complied with the spirit of UIPA, giving individuals
access to many records, including vendor contracts, invoices, inventory
lists, policies, memos and correspondence, personnel-related
information (?),
production proposals, and planning documents. (maybe some of the above, but certainly
not all) As a non-profit access organization, Olelo has long been
committed to making its relevant (relevant to what?)
business practices transparent and accountable. Olelo's bylaws and
business practices are considered far more open and inclusive than the
majority of non-profit organizations. (keeping in mind most nonprofits don't
get all their funds through government mandated funds, that must be
returned to government upon dissolution along with the equipment and
the building) Oelo (sic) seeks to balance
the need to fulfill reasonable requests1 and its ability
to conduct
business, devoting its limited resources (7.5 million dollars this year is not
what I would categorize as "limited") to its core mission –
supporting community access programming and services. (notice it does not say supporting
client programming and services leaving it open for them to use the
funds to support THEIR programming and any other services they desire to
support, at their sole discretion) 1 from their
bylaws: " Section
12.8a Inspection by Directors,
DCCA, Oceanic:
In the event a member
of the Board, the Director of the DCCA or the President of Oceanic, or
their respective employer, is involved in any activity or possesses an
interest which is adverse to the Corporation, the Corporation, through
its President/CEO, shall have the
right to withhold from inspection any
books, records or other materials which the President/CEO feels, in
his/her
reasonable discretion, are related to the dispute or interest which is
adverse to the Corporation, provided the President/CEO’s
decision to withhold
such records or materials is ratified at the next meeting of the
Board.
Members of the Board shall not disclose any confidential or proprietary
information of the Corporation without the consent of the Board, the
Corporation's
legal counsel or by law.
Section
12.8b Inspection by the Public :
...The
following
documents of the Corporation shall be exempt from the inspection under
this paragraph:
(e) materials
which the President/CEO feels,
in his/her reasonable discretion, that if disclosed would cause harm to
the Corporation's interest.
Recently, Olelo received requests (by individuals [CTPA members] citing UIPA)
for the names, home addresses, phone numbers and email addresses of its
master client list in both written and electronic format. (the request was actually for "Public
Disclosure Documents" required to be compiled by state &/or federal
law) This request caused Olelo to carefully consider the
consequences, liabilities and risks of publicly disclosing its master
list. Specifically, Olelo does not want to violate the privacy
interests that its clients have in their contact information. ('Olelo mandates its clients to sign forms that state: " I
understand that my contact
information below will be made available to
the public in connection with the Program.")
Such a list could be used to facilitate spamming, unwanted mail, or
phone solicitations. (It could
also be used to distribute factual information about 'Olelo & its
Board of Directors.) We are equally concerned about the time and money spent on voluminous and bureaucratic requests that, ultimately, take away from our ability to expand community access and client services. ('Olelo has created the problem by not making documents readily available on their own, like they used to. In my opinion this is intentional to increase the total to make it appear to be "voluminous". The money spent on these unquantified "voluminous" requests is paid for, again, by "public" money. What takes away from their mission is mostly due to their disorganized, inefficient method of storing documents) After careful consideration, Olelo's Board of Directors has
decided to challenge OIP's opinion and is seeking a legal review and
confirmation of Olelo's status as a private, independent non-profit
organization. We will continue to allow access to many of our corporate
records, such as reports to the DCCA, our annual audited financial
statements, our contracts with vendors, our contracts with DCCA, our
final operating procedures and policies, our minutes of Board meetings,
and other similar corporation documents. (How accountable is that when they do
not provide the full list. Will they make it available on their own
volition via board handouts & their website, or will they continue
to require the people to submit
requests so they can continue to cite "voluminous" requests, when it
suits their purpose?) In addition to preserving the confidentiality and privacy of
our clients, our goal is to confirm our independence in order to reduce
the risk of government interference in our day-to-day operations and to
increase available resources to focus on our mission of building
community through public, education and government access services. (as long as the Government has control
over the purse strings, bylaws, appointment
and removal authority of the majority of the board members, manner and
frequency of reporting,
and other corporate documents, 'Olelo
can not keep government from "interfering") Olelo will not share its email list with others and will not use the list for commercial purposes. Bottom Line: 'Olelo
does not want to make their list available because they do not want
clients to be able to easily pass information amongst each other
regarding issues like discriminatory scheduling practices, shows not
airing as scheduled, poorly maintained equipment, etc. (you know I
could go on and on).
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©2004 'Olelo Community Television